Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-property-agency-in-shepparton.thebestlocalpro.com (hereinafter referred to as “Best Property Agency,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://best-property-agency-in-shepparton.thebestlocalpro.com
  2. Mobile and desktop applications developed by us
  3. Online services and products offered through our platform
  4. Interactions between users and our staff, whether online or offline

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which your personal information is processed when:

  1. You use our applications, services, or products as an authorized user.
  2. You visit our websites and engage with their content.
  3. We communicate with you via email, calls, texts/SMS, or other channels for informational, marketing, or transactional purposes.

Personal Data Collection

We collect a range of personal data to enhance your experience and deliver tailored services. The types of information we gather include:

  1. Account Information: This includes usernames, passwords, contact details, and account settings preferences.
  2. Payment Information: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are securely processed for transactions.
  3. Financial Information: We may collect data related to your financial status, investment portfolios (if relevant), or insurance details, if voluntarily provided.
  4. Purchase Information: Details about products or services purchased through our platform, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile devices to personalize content and improve service delivery.
  6. Location Data: Information about your geographical location when you access our services, which helps us provide relevant local content and services.
  7. Feedback: Reviews, ratings, comments, and suggestions provided by users to help us improve our platform and services.
  8. Social Media Information: If you choose to log in or share content through social media platforms, we may collect data from those accounts (subject to their privacy policies).
  9. Product Information: Details about products viewed, added to cart, or purchased on our e-commerce platform.

We obtain this data through direct user input, server logs, browser cookies, and other technologies. Additionally, third-party service providers may share aggregated or de-identified personal information with us for various purposes.

Cookies

We utilize cookies and similar tracking technologies to enhance your experience on our website and improve our services. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functionalities of the website, such as secure log-in and navigation.
  2. Preferences: Cookies store user preferences to provide a personalized browsing experience.
  3. Analytics: Used by analytics providers to collect and analyze aggregated data about website usage, helping us understand how visitors interact with our site.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

Best Property Agency implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Utilization of secure third-party processing partners who adhere to strict privacy standards.
  • Regular reviews and updates of our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not intentionally designed for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected data from a child without proper consent, please contact us immediately, and we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Correction or rectification of inaccurate or incomplete information.
  • Erasure (right to be forgotten) under certain circumstances.
  • Restriction or limitation of the processing of your data.
  • Portability of your data, allowing you to receive it in a structured, commonly used format.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination based on the exercise of your data privacy rights.

To invoke any of these rights or have questions regarding your data, please contact our Data Privacy Team at:

Email: [email protected]
Address: [Privacy Team Contact Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website and/or directly to you via email. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, requests to unsubscribe from communications, or data-related questions, please reach out to us at:

Email: [email protected]
Address: [Best Property Agency Contact Address]